To modify or cancel your booking with ByTour you will have to contact us sending an email to email@example.com. We are working on creating a internal dashboard for managing the bookings, it will be ready soon.
No, changes are not allowed.
At the moment we don't have this functionality but we're working on it.
The booking reference will appear on the screen and we will send you the confirmation email.
Contact our csutomer service team at (+34) 955 183 613 to confirm your booking details.
bytour.es offers rates and availability in real time and the information is refreshed automatically. However errors may occur at the moment of ticket emission.
If you wish to check your flight, please use www.aena.es or www.checkmytrip.com and look for the flight number.
bytour.es will keep you inform in case there's a modification in your flight sending you an email or calling. We advise you to check your email 72 or 24h before your departure.
Send us an email to firstname.lastname@example.org or call us at +34 955 183 613 telling us what kind of special service you require and our customer service will do their best.
In case of overbooking, the responsibility is exclusively the airline's. In no case it will be the responsiblity of the travel agency. The airline will have to take a direct solution with the passengers.
Right now we are working on creating a register system to check all the bookings. In this beta version you can call us at +34 955 183 613 or send an email to email@example.com and we will give you all the information of your booking.
The rates displayed include all taxes unless the opposite is specified. The city taxes are not included.